Franchising is a dream that often lurks at the back of a successful restaurateur’s mind. There are many great examples of how popular food and beverage brands have become national, or even global, successes using the franchising model, so they quite rightly ask themselves why......
Profit margins in the food and beverage industry worldwide are notoriously thin, and the Asia-Pacific region is no exception. According to statistics portal, Statista, they generally hover between 6% and 8%, depending on whether it’s a quick service, fast casual or full-service restaurant. Either way,......
It’s easy to connect ‘future tech’ terms like ‘artificial intelligence’, ‘blockchain’ and ‘internet of things’ with certain industries. For example, with even limited knowledge, we can understand how these trending technologies can play a role in sectors such as software and hardware development, banking and......
Cloud computing has given us some tremendous benefits, including greater mobility and lower equipment costs. However, it also has one potential drawback: it’s reliant on an internet connection to operate. It’s one thing to temporarily lose access to your personal photos online, for example, but......
Today’s consumers are extremely hard to please. In our instant, technology-driven world, we have high expectations that our demands will be met with a minimum of delay. In fact, a retail survey has reported that if you keep customers waiting more than 10 minutes, 48%......
Catering for the ‘next generation’ tech-savvy customer is essential for restaurants to not only survive but thrive in the highly competitive F&B industry. Expectations are high and increasing among this customer group, who demand a seamless, personalised dining experience, with every detail at their fingertips......
Whether we realise it or not, Artificial Intelligence (AI) is already a big part of our lives. Not convinced? Have you started typing a search term into Google and seen how recommendations automatically appear to help complete it? That’s AI in action. Perhaps you’ve used Go-Jek, Grab,......
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