‘Cover’ refers to a customer who eats, or a meal that is served. It is a more valuable sales unit than other metrics, as it includes extras such as drinks and desserts.


Also known as cover turnover, this refers to how fast a QSR turns over its covers. The more diners it serves, the more money it makes.


This is the average price per item purchased at a venue, the total sales / the total number of items sold, a increasing AIV indicates higher value items are being ordered.


Sushi Tei is a leading restaurant chain in Singapore and across Asia. It is known for its casual family dining and regularly caters for large groups. In 2018, Sushi Tei launched Hokkaido-Ya (translated as ‘Hokkaido shop’) in Singapore’s largest shopping mall, VivoCity. This restaurant is designed to provide meals in a fast and efficient manner – catering in particular for the lunchtime business crowd.

Here’s What You’ll Learn

  • How customer expectations are driving technology uptake in the QSR industry
  • Key measures within the QSR industry and how they drive profitability
  • How ‘old school’ restaurant tools and technologies are fast becoming outdated
  • How TabSquare uses AI to deal with modern-day tech challenges
  • Old school QSR practices vs AI-powered technology
  • How TabSquare helped Sushi Tei and Hokkaido-Ya drive profitability
  • Find out how TabSquare can help your QSR lift average cover value and speed up table turns

Our Smart Solutions In A Square

Managing a Restaurant both in and out is super easy now thanks for our end-to-end Restaurant Management and Customer Engagement platform.

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